That's crazy because I've had terrible experience with Samsung front loader washing machines. I own a few rental properties, so I tend to go through appliances a lot and I've had more Samsung washers and dryers fail than anything else.

The dryers are the worst. They use a plastic tensioner pulley for the belt, but the pulley doesn't have a bearing...it just rides on a metal sleeve. This eventually wears out and causes the belt to fly off.

The washers have this issue I think due to incompatible metals (aluminum mounting to the stainless drum maybe) that causes them to break after about 5 years.