> People think the email is weird or unique because they are surprised that Bill Gates made 40 Billion dollars by running a company that builds products that bring intense pain to it users, and he appears to as frustrated as anyone else about the problem, and yet is completely powerless to stop it, even though he is in charge of everyone involved.

You're focusing on the negative and forgetting the positive. Yes, Windows can be counter-intuitive, but it has enabled millions of people in the world to be more productive. This is why most of the planet is using Windows.

> Microsoft has been a slow-motion train wreck for 15 years

A lot of companies would love to be able to live for that long (and by the way, it's more like 30+ years).

Yes, you will be right at some point in the future, Microsoft will fall. It doesn't seem to be in the near future, though, considering their recent blow out quarters.

I'm a Mac user myself, but come on, let's be fair here.