Absolutely. Have you seen some of the "off the cuff" town hall style meetings he's had? The one before the release of OSX was telling, he repeatedly said that if he were making the decisions, he'd do X, but he's not. It was very eye opening that sometimes it isn't all Steve's fault (of course it isn't.)

Likewise, it's amazing to see that it isn't all Bill's fault. Here he is advocating passionately for a huge change in usability and getting nowhere. Lots of these problems still haven't been solved as of Windows XP (Vista/7 have fixed a lot of update quirks by virtue of being a native app.)