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Re:How to deliver constructive feedback in difficult situati... by sdoering on Sunday August 22, 2021 @01:28PM (#28267537)
After searching a while for the first title I tried the second one (as the plural authors made me question my results).

Did you mean: "Difficult Conversations: How to Discuss What Matters Most" by Douglas Stone, Sheila Heen, et al.? and: "Thanks for the Feedback: The Science and Art of Receiving Feedback Well" by the same authors?

Re:How to deliver constructive feedback in difficult situati... by BeetleB on Sunday August 22, 2021 @05:02PM (#28269576)
Not the original commenter. Difficult Conversations is a great book for understanding the dynamics of communications. It has a lot of overlap with the NVC book, but it's very poor in terms of giving actionable advice. The NVC book has the opposite problem: Great in terms of giving actionable advice, but poor in explaining the "why" behind the advice.