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A comment on Airbnb Competitor Checks IDs: 'We Don't Want to Trade Security for Volume'.

Re:Airbnb Competitor Checks IDs: 'We Don't Want to Trade Sec... by chailatte on Friday July 29, 2011 @06:32PM (#2824103)
Another sign that AirBnb could care less about its customers.

When first AirBnb heard about this, they could've

a.) Choose to protect her and other users from future incidents

b.) Hide and hope it goes away

If they choose a, 5 weeks ago, they would've already either changed the business process, or blogged about it to their community to warn them of danger (heck, the perp hasn't been caught/IDed yet).

But because nothing was done, the fact that they kept outputting PR responses, and offered no tangible amount/receipt/proof that they helped her, tells me that AirBnb is all about the $1 billion valuation. Nothing more.

[ Parent | on HN ]
Re:Airbnb Competitor Checks IDs: 'We Don't Want to Trade Sec... by warpdude on Saturday July 30, 2011 @02:20AM (#2825063)
Actually, someone has been arrested in connection with this case: http://allthingsd.com/20110729/airbnbs-rental-nightmare-ends...
[ Parent | on HN ]