zappos, they just sell fucking shoes, they win because of their custormer service.
Re:Profanity works
by pchristensen on Thursday August 21, 2008 @09:54AM
(#282672)
I remember that phrase 100x more than anything from Startup School. It's the clearest explanation I've heard of how you can succeed by creating a great experience, not just a great product.
I can't imagine how "fucking shoes" would be useful.