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A comment on Airbnb Nightmare: No End In Sight. Parent comment

Re:Airbnb Nightmare: No End In Sight by mattdeboard on Friday July 29, 2011 @09:20AM (#2821559)
I think the real problem is that too many people are all in on believing that the blogger's version of events are 100% accurate. Please note I am not saying she's lying, omitting or otherwise distorting the truth -- only providing her perspective on the relationship between herself and AirBnB. Just for the record, I also think AirBnB has utterly fumbled the ball here.

However, I don't think this type of tone is appropriate. If you review my comment history, I am firmly on the side of AirBnB sucking it up and making this right. Unfortunately, this is starting to smell like a witch hunt.

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Re:Airbnb Nightmare: No End In Sight by mikecaron on Friday July 29, 2011 @11:15AM (#2822212)
Whatever happened to "the customer is always right?"
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Re:Airbnb Nightmare: No End In Sight by puredemo on Friday July 29, 2011 @12:02PM (#2822484)
The customer is definitely not always right. But this one is very convincing.
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Re:Airbnb Nightmare: No End In Sight by vacri on Friday July 29, 2011 @08:26PM (#2824419)
The best comment I heard on that slogan was from a businessman whose name I unfortunately forgot. It went along the lines of "The customer in not always right, that's nonsense. The customer does have a right to be heard."
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