Re:Root cause of failure, root cause of success
by kqr on Sunday August 15, 2021 @10:29AM
(#28189019)
And I keep recommending the CAST Handbook, which completely changed the way I look at failure. It goes through a method by which you are prompted to dig wider and deeper. The author has graciously released it to the public for free, too!
Be sure to watch Richard Cook's video presentation linked on that page.