$10B valuation doesn't seem justifiable.
Which email services have stronger brands?
Why would an email platform for business be a household name any more than would the top HR software?
None. No "Email service" (let's say newsletters specifically, because obviously gmail exists) has a strong brand - that's my point, it was a blank canvas to start and they've spent a ton on paint with little to show for it.
> Why would an email platform for business be a household name any more than would the top HR software?
Businesses are made up of people. Look at Salesforce, Workday, Zoom...
This is a bizarre comment under an article for a company that bootstrapped to a $10 billion valuation.
If I say "Timmy never did well in school" are you going to run up and say that's a bizarre comment because Timmy is an oscar winner?
Then you'd have to compete against Mailchimp and other established brands to get there, which means high competitive and execution risk factors. That means your $10B investment in NewMailCo is at risk of loss, with (say) odds of 50% of building a success like Mailchimp. Further, you run the very real risk of losing all of it if you try to start from scratch. Most startups fail, regardless of available capital (Quibi, Juicero, etc.).
I would just point out the old you can't make 9 babies in 1 month with 9 mothers.