MacOS personally looks nice and functions in a logical way - so I consider MacBooks good. It’s a personal choice while weighing negatives like how MacOS is not ‘free software’ that anyone can fork, change, and sell on their own.
I disagree that it functions in a logical way.
I literally have to have an app to make my bluetooth mouse scroll in the opposite direction than the trackpad, because there is "Scroll Direction" checkbox in both mouse and trackpad... but it's actually one config option. And with every update I hope that they don't screw up that app... OSX has less and less of "less is more".
I'm pretty sure that most go with habit and convenience. I mean.... Apple could lock MacOSX down tomorrow and charge you $100 for terminal access and "informed decision" people would still argue how good MacBooks are (they aren't that good)