Re:This is why your newspaper is dying
by keithpeter on Wednesday July 27, 2011 @12:39PM
(#2812911)
Back before the intertubes in a different world, they would have been the ones sending in letters to the editor written in purple ink and ALL IN BLOCK CAPITALS. On pages ripped from a shorthand pad.
Nice clean clear Web site you have there.
I'm sure this is great entertainment for the five or ten people who sit on the internet every day, waiting for stories to be published and then posting their spiteful right-wing rants. But for the vast majority of readers, the thousands who visit to look at the news and click on the ads, it's highly likely that the unpleasant messages are offputting, are a blot on the good reputation of the paper and discourage them from visiting again. I visit the sites to read the news, as written by skilled, qualified journalists. I don't visit to read the unmoderated opinions of "BigMan69" in "Britainistan."
I run a tight ship on the local public radio station site I'm in charge of, which publishes local news stories daily--I encourage people to leave their real name if it's at all possible, and anonymous hateful rants are swiftly removed. Station staff also regularly engage in the comment discussions, which seems to help people self-moderate. If they can see that they're being read and responded to by the people writing the stories, they aren't as likely to go off on rants.