Amazon third-party sellers reportedly hound customers who leave bad reviews

Re:Amazon third-party sellers reportedly hound customers who... by mcny on Monday August 09, 2021 @01:07AM (#28112911)

> Is there some reason the seller needs to have the buyer's contact info?

I have the same question, except I'll narrow the scope a little bit. In case the order is fulfilled by Amazon.com (FBA), is there any reason for the seller to have the buyer's contact or shipping information?

I know the seller has my information because I have a similar experience to TylerRobinson, except my gift card was only USD 5:

> The situation with Amazon reviews has become unbelievable. I recently purchased a $20 item with around 30,000 reviews, overwhelmingly positive. $20 was a reasonable market price for this item from any retailer.

> There was a card inside the box from the seller saying they’d send me a $15 gift card for posting a 5-star review and then forwarding them proof I had posted it to some gmail account. I followed the instructions, and like clockwork got $15 back on Amazon.

[ Parent | on HN ]

Re:Amazon third-party sellers reportedly hound customers who... by Dyac on Monday August 09, 2021 @02:51AM (#28113420)

Part of it is to do with liability and tax stuff. If amazon doesn't share the info in both directions, can they really claim to the taxman and insurance providers that the seller sold you the stuff, or did Amazon really sell you the stuff and the seller was simply their supplier?

Amazon wants to say the seller sold it (unless it was a vendor sale "sold and fulfilled by Amazon.com").

[ Parent | on HN ]

Re:Amazon third-party sellers reportedly hound customers who... by moltar on Monday August 09, 2021 @09:01AM (#28116196)

For FBA buyer info isn’t released. Emails are obfuscated and proxies via @amazon.comm domain.

They did release this info up to about 2y ago.

[ Parent | on HN ]