Not necessarily! Some users have been creating forwarders in their primary email provider into Paced Email. See this article on the subject with respect to Gmail: https://www.paced.email/articles/how-to-auto-forward-specifi...

Awesome, thanks for the link.

So I signed up for the free tier. There's an option to compose mail that's paylocked. Do I need my own domain for that? If not, i.e if I'm using paced for outbound mail, how are you currently managing reputation management?

Thanks for jumping in. Composing is currently a paid feature, correct. You don't need a custom domain to activate it though, it also works with the in-house paced.email based email addresses.

Our underlying email provider is Mailgun and they handle the reputation. So far so good though, all seems to be working as intended a year and a half after launch.

Get in touch via the site if you want to chat more, happy to help if you have any questions etc.