Yeah and the raids are generally good but everything else is, well, trash. Coincidence?
Also, Blizzard tends to over-focus on the behaviour of Mythic raiders who are like 1% of the population. And I don't mean they cater to their needs. I mean they burden everyone because of perceived "abuse" that would otherwise occur were something not in the game (eg conduit energy).
Current game designer Ion Hazikostas is a hardcore raider, guild leader and completed every raid in game on the highest difficulty. I don't think it's fair to qualify him as not playing the game. Of course I have no idea about their internal chains, that's only a public high-ranked figure.
I'm generally agree with your stance and I don't like many changes either. But I can accept that those changes actually were necessary for the game to survive, as current playerbase is completely different from those who played the game 10 years ago.