Opposite experience here. Walmart is always a drab experience. I have never been in a Walmart store that I felt good in. Some Walmart's beat others in how disgusting they are but that's about it.

Home Depot on the other end was great. When there was a shortage of disinfectant (and government mandated clean hands before allowing people into stores) they just added actual washing basins with regular soap and paper towels and I could go get stuff to do projects. I have never been to HD as often as during 2020.

I used online ordering literally once at HD and CT each during that time. HD made me call/text a number with my order# when I arrived and they brought the items out for me but I really only used that because something was low stock in the one of many HD stores I could go to that had any of the item at all and I wanted to "reserve" it. No app needed which is a big big plus for me. I abhor all these apps for everything.

CD wasn't bad either. Same deal, reserving an item with low stock until I could go get it. I just picked it all up at the online order desk where it had already been put in a cart.

I don't like ordering food online. Had to do it once while waiting for a negative covid test result. You don't get to pick the actual items you want (fruits/veggies). Not great. I already don't like how cashiers throw your sensitive veggies around all the time. Never mind how they're being handled in the rest of the chain. Before anyone asks, yes I do choose which line I choose by who is the cashier/packer over length of line.