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A comment on M1 MacBook Users Say Their Screens Are Cracking for “No Apparent Reason”.

Re:M1 MacBook Users Say Their Screens Are Cracking for “No A... by londons_explore on Friday July 30, 2021 @10:54AM (#28008650)
In a premium product like a MacBook, I'd expect Apple to replace any fault like this no questions asked. And if it happens again, replace it again. And if it happens again, offer a full refund.

It doesn't really matter if these cracks are caused by issues in apples glass-making process or caused by users shutting them on bits of rice. In either case, the machine isn't suitable for its usecase. And on a premium product, I would expect the manufacturer to make it right.

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Re:M1 MacBook Users Say Their Screens Are Cracking for “No A... by millzlane on Friday July 30, 2021 @11:35AM (#28009094)
Why should any manufacturer replace a product that you eat around the computer and crack the screen with hard as rock crumbs?

I'm sure apple knows what the screen looks like when it cracks on it's own. Apple would replace it if it's a single hairline crack. They will not replace it if it looks like you shut anything in between the keyboard and screen. Why would they?

https://www.engadget.com/2017-09-04-apple-leaked-warranty-re...

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Re:M1 MacBook Users Say Their Screens Are Cracking for “No A... by londons_explore on Friday July 30, 2021 @12:49PM (#28009866)
Because on a premium product I expect it to be sufficiently robust to withstand common minor abuse like being dropped from a table, crumbs dropped on it, drinks spilt, etc.

That gives apple an incentive to make their product survive those things, which leads to both a better product and less damaged returns.

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Re:M1 MacBook Users Say Their Screens Are Cracking for “No A... by jinder on Friday July 30, 2021 @10:58AM (#28008695)
Correct.
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