It's pretty simple. If people have an unfavorable opinion of handelaar, that's handelaar's problem. But if people have a negative opinion of the Haiku community based on how Haiku enthusiasts have treated handelaar, that's Haiku's problem. If you're a supporter of Haiku you're not doing anyone any favors by behaving that way.
> Anyway, this is all mostly off-topic and I have no affiliation with Haiku at all, but I just didn't want an unwarranted attack on obviously motivated and passionate developers' labour of love go undefended.
Eh, I look at it differently. If you're making a product you intend for public consumption, this sort of thing is just something you have to accept. Just because it is a labor of love for somebody doesn't make it good nor excuse it from criticism.
Granted, we'd all be better off if handelaar had expressed themselves more reasonably.
I feel like when you apply this standard of "overlook the tone, understand the message" asymmetrically to only one "side" of the argument, it highlights your biases.
As an aside, if you look at the proportion of comments (and maybe even the fuzzy timestamps while they're still discernible), the original commenter's hostile comments outnumber their "just frustrated" ones, while a large majority of responses to them are civil and constructive. The 'shut up and get your shit together' was in response some weirdly aggressive attack on the Haiku mantainers/contributors, after OP had also called the OS dogshit.
Anyway, this is all mostly off-topic and I have no affiliation with Haiku at all, but I just didn't want an unwarranted attack on obviously motivated and passionate developers' labour of love go undefended.