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Re:Google Deletes Last 7 Years Of User's Digital Life, Shrugs by Daniel_Newby on Friday July 22, 2011 @05:51PM (#2795311)
The purpose of a corporation by definition is to maximize the bottom line for the shareholder.

No, the purpose of a corporation is to faithfully carry out the corporate bylaws. There are many corporations that do little for the shareholder's bottom line: private schools, charities, self-styled socially responsible businesses, co-ops, government-run public service companies, profit-neutral public utility companies, and many others.

I sympathize with your idealistic sort of thinking but it is unreasonable.

Google could easily start a service department and run it as a profit center: simply require a massive credit card charge or wire transfer before they will help fix your account. That they do not is an intentional choice.

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