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Re:Agile at 20: The Failed Rebellion by austincheney on Sunday July 25, 2021 @05:16AM (#27947855)
> The customer doesn't know what they want

If that were true the customer never drop you for the competition. The customer will drop you in a heartbeat.

The customer cannot express what they want in a language you can articulate which is something amazingly different. As a product manager you need to account for that.

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