We've tested MobileMark 2018 at ~11 hours on the Base config, dropping to ~10 hours on the Professional config (due to more DRAM). Runtime will always depend on workload though.

It would be awesome if you could provide a more real life test like the reviewers you gave the laptop to will do. Having matching claims on your site vs what the reviewers say can only help your credibility, which is much needed as a new product.

If you put 11hs on your site but the average reviewed time is 4hs, it’s not going to look great.

I know you guys are super busy launching this and there are a million things to look at, just sharing my opinion as a consumer.

The other thing that would be useful to know is a clear return and warranty policy. The items I buy from Amazon without much worry are the ones I know I can return easily, for a product as new and unknown like yours, I’ll probably stand back if I don’t know what the return process works like.

Thanks for responding!