Re:Open-source alternatives to popular B2B tools
by kube-system on Thursday July 22, 2021 @03:39PM
(#27923258)
Yes, custom B2B support contracts that deviate from the terms of support that everyone else gets is not unusual.
For example: a large organization might get a "Microsoft Custom Support Agreement" if they want to get security updates after the date that MS stops providing security updates.
As with any negotiation, if you have leverage (i.e. dollars), you can negotiate.
For example: a large organization might get a "Microsoft Custom Support Agreement" if they want to get security updates after the date that MS stops providing security updates.
As with any negotiation, if you have leverage (i.e. dollars), you can negotiate.