If you can determine that a particular piece of information belongs to some unpleasant or dangerous category, mark it as that, like a spam filter does, or vaguely how FB does with posts. Importantly, do not remove it unless the law forces you to.
Then let users switch between the filtered and unfiltered view, or look at the analog of the "Spam" folder.
This allows to study pieces of information that are deemed "controversial" or even "malevolent" and make your own opinion, if you're so inclined.
Even more, it could apply several different cultural filters, like "content likely offensive for X", where X is a major religious or cultural group, much the same way as many providers currently mark content as inappropriate for children.
The Govt pontificates about big tech issues without putting in the effort of making laws. Big tech is forced to anticipate what might defame them or be used by the Govt as ammo to garner public sympathy. It is a delicate balancing act between censorship and freedom.
Zuck tried to put the onus on the Govt to define right and wrong, true and false, but to no avail. It is hard to please everybody unfortunately.
Even for the things that are illegal, it can be illegal to publish something but legal to provide connectivity services to the offender.
Net neutrality is not a delicate balance.
Or what’s a tricky edge case you have in mind?
Information warfare is fairly real and potent in how it has weakened US democracy and vaccination efforts recently. Ultimately, arguably, this has real consequences for the economy, national security etc.
You're correct in your observation but state-sanctioned censorship is not the solution.
In case we're talking around each other; what kind of laws would you like to see put in place?
I don't have strong opinions on solutions here, and don't mind the status quo.
I mean... yes? People are ultimately responsible for their own worldview and vote. They are also perfectly entitled to consume any information from any source they please, aren't they?
Media censorship did very well exist in pre-tech journalism as well and was more blatant. Eg. Iraq war WMD claims etc. Big tech censorship mirrors this but in a very limited manner since we know it is happening at any point in time and such information is available outside of the major platforms, which wasn't the case pre mainstream internet.
Ultimately, big tech regulation of content is similar to how a WSJ or NYT would manage what they publish. They've been forced into this position with all the criticism over the last few years - it isn't something they wanted to invest in. It looks more like censorship because of the stepping back from the previously laissez faire approach to content, whereas NYT's baseline was self regulation (so it wasn't as apparent). Big tech media is privately held like a bar or a restaurant and in my opinion have every right to control who is on the platform and what is not ok to say - if one doesn't like it - they can leave.
The law always lags behind what might defame a company(FB is the most recent example), hence the company ends up being proactive.
Edit: I don't have strong opinions - just sharing a rational argument for being proactive.