Perhaps saying it hasn't got any better was uncharitable—thinking back, when we first started using it I don't think you could even have more than four people visible on a call at the same time.

But the basics—the things that I mentioned in my previous comment—have remained all but unaddressed for the lifetime of the product so far, and it's utterly miserable to use because of it. They're just piling new features on. I understand why, it's just frustrating.