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Re:We replaced rental brokers with software and filled 200 v... by infogulch on Thursday July 08, 2021 @10:07PM (#27779785)
That's not how anything works. The money doesn't just come from nowhere, or from the landlord's profits. It is accounted for as an increase to rent. That's what I meant by "surprise fees", you're still paying them, they're just not a surprise anymore. Maybe the increased transparency in the market will push out brokers that aren't adding value, but that's more of a hope.
Re:We replaced rental brokers with software and filled 200 v... by heurisko on Friday July 09, 2021 @02:17PM (#27786737)
It's not a hope, it's reality in other countries, like the UK.

We banned letting agent fees charged to the tenant. Miraculously, landlords didn't find paying £250 for a contract renewal value for money.

Rents continue to go up and down, but now tenants know they are spending money on their flat or house, rather than paying inflated fees to a letting agent/broker.