An error-handling branch without a counter on it will not get through code review. That an incident was detected through user reporting and not telemetry/alerting is a deeply embarrassing and career-limiting admission in a postmortem. That logs were insufficiently detailed to reproduce them problem will be a serious and high-priority defect for the team. Something like an entire app without any crash reporting is gross negligence on the part of the Senior VP on whose watch it happened.

I'm not really remarking whether this is good or bad, you're free to think this is a bad move, but from my perspective it is definitely the way the industry moved. Among my colleagues, releasing without a close eye on thorough telemetry is some childish cowboy amateur-hour shit.