Same here - I HAD to move over to Fastmail because like GP I'd respond to email enquiries from GMail addresses and then never hear back. After weeks of this, someone finally phoned up to complain about my poor customer service. This despite also having an old and apparently well set-up domain.
I lost a lot of business back then. Thanks, Google.
Re:Purelymail – cheap, no-nonsense email
by donmcronald on Friday July 02, 2021 @03:42AM
(#27708830)
I have a legacy GSuite account. Google filters email from Facebook and Microsoft sometimes. Hell, I think I might have even seen them filter their own mail once.
It’s a clown show. The opaque filters are just an excuse to engage in anti-competitive behavior IMO.
Re:Purelymail – cheap, no-nonsense email
by mcintyre1994 on Friday July 02, 2021 @06:03AM
(#27709700)
To be fair Facebook used to send an enormous amount of spam emails, at least to me. Years ago when I used it somewhat regularly they used to constantly shuffle their contact preferences and the effect was that I was constantly opted back in to an insane amount of emails. Eventually I just started marking them as spam until Gmail blocked everything they send. I've seen family Email addresses fairly recently full of Facebook junk too so I assume they still default to sending a lot.
Re:Purelymail – cheap, no-nonsense email
by vogon_laureate on Friday July 02, 2021 @05:20AM
(#27709455)
I really enjoyed the whole process of running my own mail setups, configuring Postfix or OpenSMTPd to do clever aliases and transports, setting up CARP failover relays, managing DNS records, experimenting with different SPAM-filtering techniques, SSL, IMAP, mailing lists, the works. It taught me a lot about networking and security and everything a good sysadmin should know.
I find it sad that that‘s pretty much a waste of time now for most use cases.
My domain is a year older than Google itself and has been in continuous use for e-mail that whole time. The IP addresses it is on haven't changed in a decade. But that didn't matter. DKIM, SPF, DMARC, forward and reverse matching DNS, exactly four users who do not send spam under penalty of being buried under legal solicitations for green cards, and all the rest didn't help. Randomly getting sent to /dev/null for no good reason. And not enough traffic to qualify me to use their Postmaster utilities.
Three years ago I gave up and ported to Fastmail with a tear in my eye for the days when even the smallest net on the Internet could be a full participant.