In a non-personal QR code setup, on the other hand, responsibility is shifted to some bureaucratic process which is nothing but frustrating.
As noted in the article, most/many people do not go out for diner to quickly buy and consume a meal, but to spend nice time with people. 15 minutes waiting time spent chatting with a waiter or with each other even has the potential to contribute to a positive experience, whereas 15 minutes setting up your smartphone definitely does not.
Absolutely. In this case however, there were multiple waiters refusing eye contact while passing right by our table and there were also other tables right by ours that got there after us and was being taken care of. It was as if we weren’t there.
I would just leave to be honest
> Need to put my phone number in to connect to the wifi; there is no signal, so I need to go outside, to receieve the confirmation code.
Somewhere around these steps is where I would leave. It’s the equivalent of sitting at a table for 15 minutes waiting for the waiter to give my group menus[1] - they don’t want me as their guest.
[1] It happened, both the waiting and the leaving before ever getting menus. That restaurant taught me that if the service is bad before even ordering the food one shouldn’t be afraid to leave.