Re:Ask HN: Best “I brought down production” story?
by jfrunyon on Sunday June 27, 2021 @02:01AM
(#27648997)
It's not that you ignore them. But your first step if someone makes a mistake should not be to fire them. Maybe they need some coaching, maybe they have too much access or authority, but everyone makes mistakes. The key is whether or not they learn from them, or keep making them.
I suspect the solution is to find a way to make sure the consequences of the decision are fed back properly into the system directed at the right person. How to do that, I have no idea.