Where I have worked, its devs and ops who bork the systems then have to set about fixing it while management run off to face the customer. I wouldn't change place with management for love nor money.

You see a lot of mea culpa outage stories on HN, many written by management. If you have never read one you should. The outcome of a mistake is a learnin.

Altho it is also fun to share fail stories just for the scale of the fsck up. ;)