Re:Help All data in WD mybook live gone and owner password u...
by xroche on Friday June 25, 2021 @07:23AM
(#27629355)
> That's seriously messed up. I'd have to very seriously second-guess buying anything that involves software of any kind from this company.
If you connect a device to the Internet, you must maintain it. If it's a server, you need typically some system administrator behind. If it's a hardware object such as a camera or a NAS, you need a maintenance contract.
Having a device connected to the Internet without any maintenance is asking for troubles.
This is the only wrongdoing here for WD: not informing their customer that "end of life support" strictly means "DO NOT CONNECT ANYMORE TO THE INTERNET YOU FOOLS!"
If you connect a device to the Internet, you must maintain it. If it's a server, you need typically some system administrator behind. If it's a hardware object such as a camera or a NAS, you need a maintenance contract.
Having a device connected to the Internet without any maintenance is asking for troubles.
This is the only wrongdoing here for WD: not informing their customer that "end of life support" strictly means "DO NOT CONNECT ANYMORE TO THE INTERNET YOU FOOLS!"