Re:Ask HN: Notion is withholding my company data, what can I...
by gpm on Wednesday June 23, 2021 @10:43PM
(#27613275)
Going along with the software doesn't sell problem, supporting software on customers laptops is a nightmare.
No two environments are identical, you don't know what weird things they've done, this causes all sorts of new bugs.
We don't know how to write bug free software for a reasonable price, and it's a lot easier to debug and update software on a server you control than on a customers computer.
On a server no one complains about auto upgrades, on a customer computer there's going to be a lot of people who don't upgrade but still want support, even if you try and force auto upgrades (which will annoy people) someone will have figured out a way to prevent that from happening.
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I think for a lot of companies SAAS is unfortunately the responsible financial decision.
No two environments are identical, you don't know what weird things they've done, this causes all sorts of new bugs.
We don't know how to write bug free software for a reasonable price, and it's a lot easier to debug and update software on a server you control than on a customers computer.
On a server no one complains about auto upgrades, on a customer computer there's going to be a lot of people who don't upgrade but still want support, even if you try and force auto upgrades (which will annoy people) someone will have figured out a way to prevent that from happening.
---
I think for a lot of companies SAAS is unfortunately the responsible financial decision.