It's way too heavy, even for the day-to-day. A tool of that sort, for which I have to close tabs when not actively in use to save resources, even on powerful machines, or where clicking a link to a ticket might take more than very-low-hundreds of milliseconds to load, is bad.
GH issues? I click a link without thinking twice, and it's open fast. Almost every interaction is quick. I can leave a dozen tabs with GH issues open for weeks and not notice. Jira? Asana? "Ugh, a list of five issue links and I don't know which I need... fuuuuuck I don't want to open all these to find the right one, should take 10s total but will take a minute or so", and "why's my whole system feel weird? Damnit, I left Jira/Asana open again, didn't I?"
Re:New GitHub Issues Beta
by ohyeshedid on Wednesday June 23, 2021 @05:07PM
(#27610385)
> It's way too heavy
It's basically the CPanel of ticket systems.
Re:New GitHub Issues Beta
by waylandsmithers on Wednesday June 23, 2021 @06:08PM
(#27611130)
Same. My personal pet peeve is "workflows", aka, you moved something from To Do to In Progress, and now it's impossible to move back because its not part of one of the allowable paths for a ticket. It's just like... why. PMs spend all this time designing the workflows only to make more work for themselves when everyone needs them to manually move things.
I get frustrated with it when I need to dive into basic admin tasks - like spinning up a new project or board. Their admin and setting panels are completely incomprehensible.
Also, Jira doesn't have a story for archiving tickets. Only a straight, permanent, hard delete with no recovery. I got reminded of this the hard way.
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We're currently switching to Clubhouse (though a completely unrelated thing was the forcing function). It comes with it's rough edges as well, but it's simple enough we can comprehend it within out headspace.