She tried several of the "Free" web based tax apps, and always had problems with them. And yeah, I built her a PC that could run a current version of the software she paid for.

It makes sense when you want to help someone to use the software they already paid for, instead of pointing an elderly person to the web and saying, "See? They have FREE versions, go grab one and figure it on your own!"

Sorry, but that to me is kind of a callous solution compared to what I did.