The Monica situation is probably a bad example; that was Stack Overflow (the company) royally and unilaterally messing up. It's certainly not a usual situation for resource-curating communities.

I've written, and deleted, several essays on the matter, but a TL;DR: Monica's legitimate questions to staff about a policy got caught up in a crackdown on sealioning-type harassment of trans (etc.) mods in the mod chat, and SO management basically declared war on Monica by mistake. We don't know whether they dealt with the actual harassment (though I think they did, belatedly), because if they did, proper procedure was followed and the perps weren't named-and-shamed in the press.