It makes me much more optimistic than I had been about Amazon seeing the issues described in detail.

There is a fundamental problem with warehouse employees being viewed as expendable, but most of the problems we’ve heard about seem to be infrastructure related, understaffing, and communication related.

If they keep at it they might pull themselves out of last place. But without fundamental shifts in approach I don’t see them becoming better than a not terrible place or even mediocre to work.