Re:Amazon's Relentless Worker Churn
by HumblyTossed on Thursday June 17, 2021 @08:11AM
(#27538726)
> He often had to spend hours of personal time on the phone with HR to get these points removed.
People, please don't do this. It is not YOUR responsibility to eat this cost. This should have been paid for time.
Re:Amazon's Relentless Worker Churn
by equitablequal on Wednesday June 16, 2021 @11:34AM
(#27529676)
Wow, they really used IRS/DMV as a model for their HR UX..
'Our systems make mistakes that affect your present and future opportunities in mere seconds with no human presence - Now that's what I call efficiency!'
Re:Amazon's Relentless Worker Churn
by hallway_monitor on Wednesday June 16, 2021 @10:47PM
(#27535694)
Someone close to me quit a warehouse job also, mainly due to overnight work. She imagined that an all-seeing AI called Mother made all the decisions.
Sometimes the scanning machines they used glitched, causing the system to erroneously report that they were 'idle' for 15 minutes. This inevitably resulted in a scolding from their manager, or even a formal warning on their record. Managers always believed the automated systems over employees.
He was studying part-time, and every single time he was given permission to take a day off for an exam, whether paid or unpaid, the system mistakenly marked him as absent and added 'points' to his record. He often had to spend hours of personal time on the phone with HR to get these points removed. Accumulating a certain number of points meant being fired automatically.