Re:It’s hard work to make ordering groceries online so easy
by _delirium on Monday June 14, 2021 @11:05PM
(#27510830)
I've gotten spoiled or damaged stuff when doing curbside pickup at Target. But it is also pretty easy to get a refund if you click a few buttons in the app and attach a photo. My guess is that in this case, the pickers are optimizing for throughput and not going out of their way to pick better or worse items.
Re:It’s hard work to make ordering groceries online so easy
by zevra on Monday June 14, 2021 @11:29PM
(#27510954)
can confirm. I work in a store doing picks. We are all students and generally do not care. If customers aren't looking food + product is being thrown into a cart haphazard.
There are a few of us who care a bit but not many.
Luckily work for a store that is too inept to track our performance.
I can only imagine that this gets worse when employees are monitored.
Maybe if they worked for the store, but why would they do that if they worked for an independent service with ratings and customer support?
Personally, my experience even with first-party shoppers is that they seem to select for good quality. I've never gotten unpleasant produce or near-expired items. I'm sure it happens, but I'm also sure it produces plenty of support calls.