The best way to help them is to challenge them with questions. Basically teach them to learn it and ask things like 'did you look at the docs and what did they say?' 'if you were going to do it how would you?...' and so on. One important aspect is to teach them to have their own authority to do things. Basically do not show them exactly how to do something but guide them to learning how to do it. But it can take awhile to 'fix'. No quick answer for that situation.