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Re:Airbnb Support Is Shit by bunfunton on Thursday June 10, 2021 @11:16PM (#27468900)
I booked an airbnb in Tijuana for a month. I show up, it's a complete warzone. The picture was accurate but just super cropped. A pack of wild dogs literally chased me down the street trying to bite me. There were sketchy people hanging out in burnt out buildings. Everything was collapsed and covered with grafitti. AirBNB didn't refund me. Thinking back I should have made a video and sold it to the news stations.
Re:Airbnb Support Is Shit by dragonwriter on Thursday June 10, 2021 @11:29PM (#27468951)
So, your conplaint is that your AirBnB in Tijuana was...in Tijuana?
Re:Airbnb Support Is Shit by reustle on Thursday June 10, 2021 @11:55PM (#27469117)
Basically this. People book Airbnbs to feel like they're living like a local, but don't always like it when they end up living like a local.

I've used Airbnb across 30-40 countries, and it is absolutely a mixed bag.

Re:Airbnb Support Is Shit by realjohng on Thursday June 10, 2021 @11:56PM (#27469118)
When customer support fails, going to the media is probably the next best option.