Re:Always Be Quitting
by dahart on Thursday June 10, 2021 @10:03AM
(#27460894)
> A culture where people are afraid of asking questions is worse than having the best possible documentation on everything
Yes, true, but a culture of asking too easy or even dumb questions that the docs clearly cover is also worse than having the best possible documentation on everything.
One company I worked for got it right, IMO, and it stuck with me. My mentor told me the first day: “You must spend at least five minutes trying to answer your own question by reading the docs before you ask someone else. And you must go ask someone if it takes you more than ten minutes to find the answer. Do not ask someone without having tried to find the answer yourself, and do not get stuck on something alone.”
Yes, true, but a culture of asking too easy or even dumb questions that the docs clearly cover is also worse than having the best possible documentation on everything.
One company I worked for got it right, IMO, and it stuck with me. My mentor told me the first day: “You must spend at least five minutes trying to answer your own question by reading the docs before you ask someone else. And you must go ask someone if it takes you more than ten minutes to find the answer. Do not ask someone without having tried to find the answer yourself, and do not get stuck on something alone.”