It is definitely a lie, but it's the same lie sold by all cloud offerings. Can you name a single cloud/CDN operator without downtimes?
It's normal to have downtimes but they are usually scheduled and quick (think <10 minutes per month for rebooting and/or hardware parts replacement). I'm pretty sure most non-profit hosts like disroot.org or globenet.org have similar or better 9's than all these fancy cloud services.
It's normal to have downtimes but they are usually scheduled and quick (think <10 minutes per month for rebooting and/or hardware parts replacement). I'm pretty sure most non-profit hosts like disroot.org or globenet.org have similar or better 9's than all these fancy cloud services.