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Re:An Unbelievable Demo by TimPC on Friday June 04, 2021 @12:10PM (#27395086)
It depends on your issue. We got good support emailing with the TF Lite team on a neural net bug. I think if you’re interacting with open source in a value add way google support is often quite good. If you’re looking for support for integrating for sales or classic customer support it can be terrible to non-existent.
Re:An Unbelievable Demo by shaftway on Friday June 04, 2021 @01:18PM (#27396059)
> If you’re looking for support for integrating for sales or classic customer support it can be terrible to non-existent.

> Maybe it's just that they're technical people, and my questions are usually very nerd-snipe-y, and get them hooked.

Integrating sales or classic customer support is boring.

I mean, I get that it pays the bills, but when I've got a million priorities, boring work that I don't really get credit for goes to the bottom of the pile.