Re:Toyota launches groundbreaking 10-year warranty (in UK)
by failwhaleshark on Thursday June 03, 2021 @05:42PM
(#27387738)
Uh, if a shop or a dealer does service you didn't agree to, you don't sign for or pay for it.
https://blogs.findlaw.com/law_and_life/2016/02/5-times-you-c...
https://mechanics.stackexchange.com/questions/21528/what-rep...
If you have a specific problem that they refuse to fix, then there's Lemon law.
Re:Toyota launches groundbreaking 10-year warranty (in UK)
by meowster on Thursday June 03, 2021 @05:53PM
(#27387866)
It wasn't worth escalating for me, and I have no idea if it fell through the cracks on Toyota's end, or they bet that either I didn't know the law or wasn't going to take action. (I appreciate you mentioning that in case anyone else reading this in the U.S. doesn't know that aspect of the law, but I was aware of it.)
Re:Toyota launches groundbreaking 10-year warranty (in UK)
by failwhaleshark on Thursday June 03, 2021 @06:05PM
(#27388017)
Write a professional, respectful letter to corporate (office of the CEO) including as many details as you can. No, seriously. No one gets letters anymore. Someone will see it because snail mail is so rare.
Re:Toyota launches groundbreaking 10-year warranty (in UK)
by pc86 on Thursday June 03, 2021 @05:07PM
(#27387335)
Your singular anecdote aside, "a company that doesn't care" is not a description that could be applied to Toyota in any aggregate. It's simply not true.
Re:Toyota launches groundbreaking 10-year warranty (in UK)
by seattle_spring on Friday June 04, 2021 @12:28AM
(#27390550)
Tell that to literally all of the dealerships in western Oregon trying to upcharge the RAV4 Prime by $10k-$20k. Trying to buy that car last year was the scummiest car buying experience I could have imagined, and I'll never buy a Toyota in the future because of it.
Re:Toyota launches groundbreaking 10-year warranty (in UK)
by mtnGoat on Friday June 04, 2021 @12:48AM
(#27390695)
Was this “regional market adjustment“? They do that with hard to get models. Try getting a TRD Pro in a limited edition color. Most dealers will mark them up a lot. They sell at these prices, so I guess the market is doing its thing.
Re:Toyota launches groundbreaking 10-year warranty (in UK)
by pc86 on Sunday June 06, 2021 @06:34PM
(#27416978)
You know there's a difference between any random dealer and the manufacturer, right?
This is like saying you refuse to play any game in the Call of Duty franchise because GameStop charges $70 instead of $60 for it.
Toyota has good vehicles as far as I can tell, but their ignoring of me has put me off of them.
For my next vehicle, I chose a different brand, and the vehicle had some issues, but that manufacturer made things right with no hassle.
I don't know which is better: a vehicle that will most likely be good with a company that doesn't care, or a vehicle that has some issues but with a company that does care and fixes it.