Re:Jakob Nielsen ranks Wufoo, Sugarsync and Xero among 10 Be...
by LogicHoleFlaw on Tuesday August 12, 2008 @11:10AM
(#274067)
At my first development job, I spent a week on the shop floor with the users of our software. I got to see how people actually used the software, and where in their workflow their actions were due to limitations of the program rather than any part of the underlying activity. Afterwards I had a much better feel for how the software worked and how it was being used. Our user experience definitely benefited.
And that's exactly what I did with my startup :-P