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Re:Uber charges driver for completing a 13-mile fare by runlevel1 on Monday May 31, 2021 @12:15AM (#27340041)
Indeed. My account has been locked since 2015 due to a similar edge case.

My card was stolen after taking a ride so I reported it. This prevented a ride charge from going through. Uber locked my account, which then prevented me from paying.

Uber support's assistance was Kafkaesque.

They advised that I could reactivate my account by logging in and paying the balance. I told them I couldn't. Around and around we went.

So I just use Lyft now.

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