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A comment on Uber charges driver for completing a 13-mile fare. Parent comment

Re:Uber charges driver for completing a 13-mile fare by howzitallworkeh on Sunday May 30, 2021 @11:09PM (#27339625)
Whether or not it is fair, people should be aware that chargebacks are a nuclear option, at least in the US.

Sometimes they get hailed as a magic wand on consumer-advocate sites, but if you issue a chargeback with your bank, you should be prepared to completely sever relations with the vendor.

[ Parent | on HN ]
Re:Uber charges driver for completing a 13-mile fare by mullingitover on Monday May 31, 2021 @03:23AM (#27341236)
In my wife's case, Uber compounded the bad experience of a blatant overcharge by casually, automatically dismissing her when she flagged it with them, with no option to appeal to a human. Sloppy business practice built on sloppy automation. Permanently severing relations with them was a really easy call.
[ Parent | on HN ]