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A comment on Amazon refused to refund $7k after shipping an empty box instead of a Sony A1. Parent comment

Re:Amazon refused to refund $7k after shipping an empty box ... by jfrunyon on Sunday May 30, 2021 @04:57PM (#27336660)
To be fair, this is almost certainly an issue with whoever was selling the item on Amazon, rather than Amazon.

Which of course is nothing more than a convenient excuse for them to use when the only ones with the power to regulate what sellers end up on their platform is... Amazon.

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Re:Amazon refused to refund $7k after shipping an empty box ... by AnssiH on Monday May 31, 2021 @02:54AM (#27341037)
> To be fair, this is almost certainly an issue with whoever was selling the item on Amazon, rather than Amazon.

This (soccer magazine case) does not seem like a 3rd-party seller issue. Third-party sellers only have a limited amount of time to ship (30 days in 2018) after which the order is automatically cancelled.

Also, the Amazon "we weren’t able to cancel the items" message only occurs with Amazon-fulfilled items.

The long "4-16 weeks" estimate also suggests it was not 3rd-party seller selling via FBA, either, but straight-up sold by Amazon.

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Re:Amazon refused to refund $7k after shipping an empty box ... by wpietri on Sunday May 30, 2021 @07:27PM (#27338019)
There could well have been an issue with the seller; I can't tell. But my issue is more with how Amazon was a) totally unprepared to notice and fix seller issues, and b) absolutely unable to get it together even when brought to their attention repeatedly.
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