Re:Amazon refused to refund $7k after shipping an empty box ...
by vl on Sunday May 30, 2021 @02:59PM
(#27335617)
It worked as it should have been - situation got resolved and on top of that Amazon got reputational damage.
[ Parent
| on HN ]
Re:Amazon refused to refund $7k after shipping an empty box ...
by mlyle on Sunday May 30, 2021 @03:08PM
(#27335704)
Via media intervention? Eh. That concerns me and makes me worry that 99% of the time this happens it silently goes away from a customer who is not able to get media attention.
IMO this should be a flag for regulators to start taking a look, too, to understand how systemic this is.
Re:Amazon refused to refund $7k after shipping an empty box ...
by vl on Sunday May 30, 2021 @07:06PM
(#27337840)
Out of all things such as app store monopoly abuses and taxes, right to repair abuses in both devices and cars, search/ads monopoly power abuses, consumer protection is already reasonably and well regulated and not the first thing that needs additional regulation.
Re:Amazon refused to refund $7k after shipping an empty box ...
by mlyle on Sunday May 30, 2021 @09:25PM
(#27338912)
There's already decent regulation, yes. It may be time for the regulators to actually look at Amazon using those extant regulations, if they are declining returns in clear-cut cases like this.