Re:Amazon refused to refund $7k after shipping an empty box ...
by sbarre on Sunday May 30, 2021 @01:06PM
(#27334669)
As others have also said, doing a chargeback risks Amazon closing your account permanently.
So if you're prepared to take that risk and never buy from Amazon again, sure.. go for it..
But given the centralization of vendors this can have bigger downsides than upside.
Re:Amazon refused to refund $7k after shipping an empty box ...
by caseysoftware on Sunday May 30, 2021 @03:23PM
(#27335866)
Intriguing and horrifying.. What happens with a ban?
I assume all my not-downloaded Kindle books become unavailable. Does the Kindle app delete the ones I have locally? (I assume the result would be similar for movies/shows purchased.)
Does it ban my credit card, name, address, or a more abstract "buying profile"?
Re:Amazon refused to refund $7k after shipping an empty box ...
by jfrunyon on Sunday May 30, 2021 @05:00PM
(#27336700)
Amazon does have the ability to remove downloaded items from your Kindles (assuming they sync with Amazon, of course); they've publicly used it before [https://www.nytimes.com/2009/07/18/technology/companies/18am...]. I can't confirm whether that happens when you chargeback, though.
Re:Amazon refused to refund $7k after shipping an empty box ...
by ender341341 on Sunday May 30, 2021 @06:52PM
(#27337724)
No longer at amazon but I was in the appstore and charge backs were pretty common, you just lost access to the apps/iaps you charged back. Though I don't know what happens if you do it repeatedly or high value items.
And while they definitely deserve the ire for doing that with 1984, even in 2018 when I left preventing 1984 like issues were commonly brought up in design reviews, calling out 1984 by name.
Re:Amazon refused to refund $7k after shipping an empty box ...
by OkGoDoIt on Sunday May 30, 2021 @07:34PM
(#27338068)
Hope you don’t have any digital media streaming held with Amazon, or AWS, or Alexa, Kindle tablet, etc. So many horror stories get posted on hackernews regularly about what happens when one of these huge centralized companies decides to ban a customer with no recourse, no matter whose fault it is
Re:Amazon refused to refund $7k after shipping an empty box ...
by JohnTHaller on Sunday May 30, 2021 @04:36PM
(#27336501)
I'd wager that, as with other digital "purchases" from companies like Apple, Google, Steam, etc, if your account is closed, you lose everything since you didn't actually buy it.
Re:Amazon refused to refund $7k after shipping an empty box ...
by rantwasp on Sunday May 30, 2021 @01:28PM
(#27334870)
at what point do you call it a bad experience and just walk away?
Re:Amazon refused to refund $7k after shipping an empty box ...
by pnutjam on Sunday May 30, 2021 @04:16PM
(#27336339)
BB lost a part of an order, just a $3 thermal paste. Luckily the heat sink came with some. I couldn't dispute it with BB, post office blew me off, and since it was only about 10% of the order I couldn't dispute with cc.
issue a chargeback and move on.