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A comment on Amazon refused to refund $7k after shipping an empty box instead of a Sony A1. Parent comment

Re:Amazon refused to refund $7k after shipping an empty box ... by cm2187 on Sunday May 30, 2021 @12:18PM (#27334281)
I don’t think that’s the case. I spent tens of thousands of dollars on amazon over the years and had a similar bad experience than the author. I doubt they treat customers differently depending on how much they spend on the site.
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Re:Amazon refused to refund $7k after shipping an empty box ... by musingsole on Sunday May 30, 2021 @12:26PM (#27334337)
While they may not do so exactly in the manner described by the GP, it's naive to think Amazon doesn't give differential treatment to select customers for reasons directly related to income from those customers.

Behaving otherwise would just be shooting yourself in the foot for weird ideas of fairness.

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